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As part of our continued commitment to improve access to care for all in our community, Community Health Center of Cape Cod is now offering a convenient new telehealth tool called SmartExam. Adult patients can access the SmartExam E-visit from MyChart any time of day or night. The patient simply completes an online exam by answering a dynamic set of questions about their ailment. A Health Center provider will then review the exam during walk-in hours (Monday-Thursday 8:00am-5:30pm and Friday 8:00am-5:00pm). Once the provider has reviewed and signed the exam, the patient will receive an email with their treatment plan, including prescriptions ordered if appropriate. Providers may also notify the patient directly if they determine an in-person or video visit is necessary to diagnose their ailment.
The Health Center is among a handful of other service providers piloting this tool as a way to improve access to care. Though the tool won’t be a perfect fit for everyone and every situation, we hope the convenience will be welcome by those who opt to use it.
SmartExam is available for a wide variety of ailments including:
Bladder Infection (UTI)
Low Back Pain
Sexually Transmitted Illness
Upper respiratory illness
SmartExam can be found under the Health tab in MyChart. For additional information about SmartExam and getting started with this service click here.
If you have any questions about this service please contact Community Health Center of Cape Cod at (508) 477-7090.
As part of Community Health Center of Cape Cod’s continued focus on quality improvement, innovation, and responding to the consumer voice, the Health Center is now offering a convenient new prescription refill tool, mobileRx. Patients can download the mobileRx app to their iPhone and Android and set-up a personal account to use securely. Once patients have selected their preferred Health Center pharmacy location from the search tool on the app, they can begin to request prescription refills and access additional information through the app. Prescriptions can also be saved to a personal account for easy refills at a later date.
“It’s important that our pharmacy departments continue to offer multiple avenues to enhance medication compliance and patient access,” said John Correira, Director of Pharmacy Services. “This is all done right through a secure application on their mobile phone, mobileRx saves time and the technology is very user friendly.”
Patients can request up to six refills at a time, and if more are needed the process can be repeated. The mobileRx app also displays if the patient has refills remaining on their prescription, the last time a medication was filled, if a prescription is currently ready for pick-up, along with pharmacy information including hours, contact numbers, directions, and policies.
Community Health Center of Cape Cod has two pharmacies providing prescriptions, one in Mashpee (107 Commercial Street) and the other in Bourne (123 Waterhouse Road). Both locations have knowledgeable staff and offer convenient hours. Health Center patients can use either pharmacy to access prescriptions written by a patient’s Health Center provider (medical, dental, behavioral health, and walk-in). The Bourne location also serves as a Retail Pharmacy, which is open to the public, with the ability to fill prescriptions from community providers. Health Center pharmacists ensure patients fully understand their medications and check for any possible harmful interactions or contraindications Pharmacists also help find alternatives to reduce cost and the number of medications being taken. Community Health Center of Cape Cod’s pharmacy team will make sure patients are getting the best results from their medications. For more information about mobileRx and other pharmacy services available at Community Health Center of Cape Cod, or to become a patient, please visit www.CHCofCapeCod.org or call (508) 477-7090.
Saturday, May 1st from 9am-1pm the Health Center is hosting a Hiring Event at our Bourne office at 123 Waterhouse Rd! No appointments needed, receive an interview the same day, and if hired there’s a $500 sign-on bonus!! You can check out our available openings at www.chcofcapecod.org/job-openings. See you Saturday!
Community Health Center of Cape Cod stands with our Asian American and Pacific Islander (AAPI) staff, patients and those in the community in condemning anti-Asian violence and discrimination. Racism is a public health crisis, resulting in emotional trauma and stress – people of color often feel unsafe and unseen. Our team at the Health Center is committed to supporting all individuals experiencing the impact of violence and negativity, and hope that together we can continue to build a community of healing, health and strength.
While bias and discrimination can appear in many different ways, our Health Center is committed to health equity for all. We continue to take a stand to promote equity and racial justice, support staff and patients who have been marginalized and prioritize antiracism in our community. Health centers in this country were founded on the basis of providing culturally competent care and helping individuals overcome geographic, cultural, linguistic, and other barriers to receive this care. Community Health Center of Cape Cod strives to eliminate systemic racism and provide access for all in a safe, healthy and inclusive environment.
Karen L. Gardner
Chief Executive Officer
David V. Peterson, Jr.
President, Board of Directors
Community Health Center of Cape Cod is proud to announce the integration of Recovery Coaching into their Substance Use Disorder program, thanks to participation in the HEALing Communities Study. The Health Center welcomes Jeffrey Rose to their team as their first Recovery Coach. A Recovery Coach is a unique role with a strong base in trust building, compassion and empathy. Recovery Coaches have lived addiction experience with long term recovery, as well as specialized training to guide fellow recoverees toward achieving their recovery goals. As an integrated part of the Health Center’s Substance Use Disorder (SUD) program, Mr. Rose will connect with recoverees within the Health Center and the community to help remove barriers and obstacles to recovery through mentorship and guidance. Mr. Rose joins the SUD program with over four years of experience in recovery support roles on Cape Cod, most recently as a Recovery Specialist for the Gosnold Emergency Department, and he holds multiple specialist and counselor certifications in the substance use recovery field.
Community Health Center of Cape Cod offers an office-based substance use disorder treatment program that serves people who need assistance with recovery from substance use in a compassionate environment. The Health Center offers a medication for opioid use disorder (MOUD) program for substance use disorder using Suboxone or Vivitrol. This MOUD service is open to the public and all individuals can participate, even if they are not Health Center patients. Substance use disorder treatment services at Community Health Center of Cape Cod provide access to a structured, safe and empowering environment, consultation to discuss and develop an integrated treatment plan, integrated comprehensive care that can include addiction services, behavioral health group sessions, primary care follow-ups, and personalized pathways to recovery with the consistent guidance of the addiction specialty team. The Bourne and Sandwich coalition of the HEALing Communities Study, led by Boston Medical Center, sponsored by the National Institutes of Health (NIH) and Substance Abuse and Mental Health Services Administration (SAMHSA) aims to decrease opioid overdose deaths in Bourne and Sandwich, and 15 other Massachusetts communities, by 40 percent. Community Health Center of Cape Cod is a member of this coalition which aims to increase access to important health care resources, provide recovery support services to help high-risk individuals stay in substance use treatment, increase access to NARCAN®, and reduce barriers to care for people who use drugs and have a substance use disorder within the towns of Bourne and Sandwich. To learn more about the HEALing Communities Study, visit www.HEALTogetherMA.org/Barnstable. For more information about substance use disorder services available at Community Health Center of Cape Cod, visit www.CHCofCapeCod.org, or call (508) 477-7090.
If you have had close contact (within 6 feet for 15 minutes or longer) with someone who has tested positive for COVID-19, you should be tested 4 days after exposure to reduce the chance of a false negative test. Per CDC guidelines, you should self-isolate for 10 days after the exposure, even if you test negative for COVID-19. Community Health Center of Cape Cod offers COVID-19 testing for symptomatic and asymptomatic registered patients, and for unregistered asymptomatic patients. If you are having difficulty breathing or tightness in your chest, please call 911 or go to your nearest emergency room.
For more information and updates on Community Health Center’s guidelines and response to COVID-19 please click here.
If you have any questions, or would like additional information, please call (508) 477-7090 or visit www.chcofcapecod.org.
America’s Federally Qualified Community Health Centers owe our existence to a series of events in U.S. history, and to a number of dedicated public health and civil rights activists who fought more than 50 years ago to improve the lives of Americans living in poverty and in desperate need of high quality, affordable health care.
The integrated, community-based model of care that emerged through the efforts our founders Jack Geiger, MD, Count Gibson, MD and John Hatch, PhD continues to serve as the foundation and reminder of the importance of our work and that which still lies ahead in improving health within our communities, as well as the social barriers that still exist and impact the lives of the most vulnerable.
In the words of Dr. Geiger, “A community health center can serve as an agent of social change, intervening not only in the social determinants of our population’s health, but also launching a process of structural change that starts to liberate the population through community empowerment from repetitive cycles of poverty and political exclusion.”
Community Health Center of Cape Cod stands with the community we serve in creating an environment free of racial injustice, intolerance and discrimination. We remain steadfast to our mission and serving as champions for the establishment of safe, healthy and inclusive environments for all.
|Karen L. Gardner|
Chief Executive Officer
|David V. Peterson, Jr.|
President, Board of Directors
COVID-19 testing is available at the Health Center’s Mashpee office. If you would like to be tested, please call us at 508-477-7090 during business hours and press 2. Let the operator know you are calling to be connected to our COVID-19 team.
We know that the situation regarding COVID-19 (Coronavirus) continues to evolve rapidly. Community Health Center of Cape Cod is monitoring the virus with the latest guidance from the Massachusetts Department of Public Health and the United States Centers for Disease Control and Prevention to provide updated information to our patients as it becomes available. The best way to avoid getting sick, and to avoid spreading a virus is to wash your hands often, avoid people who are sick and stay home if you are sick.
If you have a fever over 102 degrees that won’t respond to over the counter fever reducers and one of the following, please call 911:
Virtual Visits at CHC:
Community Health Center of Cape Cod is prepared to meet the health care needs of their patients during the rapidly changing COVID-19 environment by offering expanded telehealth appointments, also known as virtual visits. Virtual visits may be accomplished through a more detailed phone call or through a video conferencing application within the patient’s electronic health record. In accordance with the latest guidance from the Massachusetts Department of Public Health and the United States Centers for Disease Control and Prevention, the Health Center encourages patients to call prior to visiting CHC of Cape Cod. Many health conditions may be addressed virtually, reducing the risk of community exposure to COVID-19. To see a demonstration of the virtual visits and for additional information on how to access them, please click here.
If you are scheduled for elective surgery, we recommend you contact your surgeon’s office for information.
For questions about your upcoming appointments or to find out if a virtual visits would be appropriate for you, please call us at 508-477-7090 during business hours and press 2 to be connected to Patient Engagement. Let them know you are a high risk patient for COVID-19 and you would like information about virtual visits or to postpone a preventive visit.
If you have any questions, you can call the Health Center at (508) 477-7090.
Community Health Center of Cape Cod is prepared to meet the health care needs of our patients during the rapidly changing COVID-19 environment by offering expanded telehealth appointments, also known as virtual visits. Virtual visits may be accomplished through a more detailed phone call or through our video conferencing application within our patient’s electronic health record. In accordance with the latest guidance from the Massachusetts Department of Public Health and the United States Centers for Disease Control and Prevention, we encourage patients to call prior to visiting the Health Center. Many health conditions may be addressed virtually, reducing the risk of community exposure to COVID-19.
For individuals who have a computer or tablet with an internet connection or a smartphone, they will be able to check-in for your virtual visit using the MyChart patient portal and can launch a video conference through this service. Not all services can be offered virtually, but a virtual visit can be appropriate for some preventive care, follow-up, behavioral health and chronic disease management visits.
To learn more about virtual visits at the Health Center, please call (508) 477-7090 to be connected to the Patient Engagement team. If you believe you are experiencing symptoms (fever, shortness of breath, cough) or have reason to believe you may have been exposed to COVID-19, please let our team know upon calling. Health Center patients may also message their health care provider through the MyChart patient portal. For additional information from Community Health Center of Cape Cod, and their efforts surrounding COVID-19, visit www.chcofcapecod.org/coronavirus.
To see a demonstration of the virtual visits and for additional information on how to access them, please click here.