News







CHC Recognized for Advancing Health Information Technology for Quality

January 10, 2022

Mashpee – Community Health Center has been Recognized for Advancing Health Information Technology (HIT) for Quality by the Health Resources and Services Administration (HRSA), for the third consecutive year. This award recognizes health centers that meet all criteria to optimize HIT services that advance telehealth, patient engagement, interoperability, and collection of social determinants of health to increase access to care and advance quality of care. This recognition further supports Community Health Center’s continued focus on the community’s health and well-being and commitment to reduce barriers and increase access to quality care for all. This includes utilization and advancement of technologies such as MyChart patient portal, SmartExam, mobileRx, telehealth offerings, patient surveys, and video interpreting services.

“Our health care teams are at the frontline of providing high quality care for our patients,” said Lee Wotherspoon, Quality Development Coordinator at Community Health Center. “Their performance and interactions with our patients demonstrate a daily commitment to our mission, vision, and values. Prioritizing innovation and technology means our health care teams have a robust electronic health record, telehealth platform, and communication tools to support their work providing the best integrated care for our patients. We are proud to be recognized as a quality leader, and always strive to continuously improve.”

Community Health Center was also recognized as a Bronze Health Center Quality Leader, placing in the top quartile of health centers nationally, and has received Patient Centered Medical Home Recognition. These awards recognize the highest performing health centers nationwide, as well as the health centers that have made significant quality improvement gains from the previous year.

Community Health Center Announces Name Change and Communications Campaign

October 26, 2021

Community Health Center of Cape Cod announced today that it has shortened its name to Community Health Center (CHC).  The organization’s name change is accompanied by a new logo, television advertisements, digital communications campaign and website enhancement. “Community Health Center” was chosen to stay true to CHC’s roots as a vital medical facility offering comprehensive, high quality, compassionate health care for all, and to better reflect how people refer to the organization.  The new name is accompanied by a marketing campaign highlighting CHC’s presence as a Medical Home for its patients where their medical, dental, behavioral health, and optometry services are all under roof, and where CHC’s staff makes them feel at home. 

“Often, we think of home as our comfortable place. A place where others look out for our well-being and care about us. That’s exactly the spirit of Community Health Center,” said Karen Gardner, Chief Executive Officer of Community Health Center. “Our vision is to be a health care home of choice that reflects the health care needs of all members of our community and to empower anyone who walks through our doors to lifelong wellness.”

The CHC brand video, called “Your Medical Home,” emphasizes to the community that CHC offers a complete range of health care professionals who provide primary medical care, behavioral health, complete dental care, full pharmacy services, vision and eyeglass services, and state-of-the-art technology, all in one place. The video ends with the tagline, “Our team does more that make you feel well, we make you feel at home,” which allows CHC to remind people that there is an award-winning medical center close to their home. To view Community Health Center’s new brand video, please visit chcofcapecod.org/about-us/.

Community Health Center Introduces Prescription Refill Tool, ‘mobileRx’

June 8, 2021

As part of Community Health Center’s continued focus on quality improvement, innovation, and responding to the consumer voice, the Health Center is now offering a convenient new prescription refill tool, mobileRx. Patients can download the mobileRx app to their iPhone and Android and set-up a personal account to use securely. Once patients have selected their preferred Health Center pharmacy location from the search tool on the app, they can begin to request prescription refills and access additional information through the app. Prescriptions can also be saved to a personal account for easy refills at a later date.

“It’s important that our pharmacy departments continue to offer multiple avenues to enhance medication compliance and patient access,” said John Correira, Director of Pharmacy Services. “This is all done right through a secure application on their mobile phone, mobileRx saves time and the technology is very user friendly.”

Patients can request up to six refills at a time, and if more are needed the process can be repeated. The mobileRx app also displays if the patient has refills remaining on their prescription, the last time a medication was filled, if a prescription is currently ready for pick-up, along with pharmacy information including hours, contact numbers, directions, and policies.  

Community Health Center of Cape Cod has two pharmacies providing prescriptions, one in Mashpee (107 Commercial Street) and the other in Bourne (123 Waterhouse Road).  Both locations have knowledgeable staff and offer convenient hours.  Health Center patients can use either pharmacy to access prescriptions written by a patient’s Health Center provider (medical, dental, behavioral health, and walk-in).  The Bourne location also serves as a Retail Pharmacy, which is open to the public, with the ability to fill prescriptions from community providers. Health Center pharmacists ensure patients fully understand their medications and check for any possible harmful interactions or contraindications Pharmacists also help find alternatives to reduce cost and the number of medications being taken. Community Health Center of Cape Cod’s pharmacy team will make sure patients are getting the best results from their medications. For more information about mobileRx and other pharmacy services available at Community Health Center, or to become a patient, please visit www.CHCofCapeCod.org or call (508) 477-7090. 

Health Center Hosting Hiring Event

April 28, 2021

Saturday, May 1st from 9am-1pm the Health Center is hosting a Hiring Event at our Bourne office at 123 Waterhouse Rd! No appointments needed, receive an interview the same day, and if hired there’s a $500 sign-on bonus!! You can check out our available openings at www.chcofcapecod.org/job-openings. See you Saturday!

Community Health Center of Cape Cod Condemns Anti-Asian Violence and Discrimination

March 23, 2021


Community Health Center of Cape Cod stands with our Asian American and Pacific Islander (AAPI) staff, patients and those in the community in condemning anti-Asian violence and discrimination. Racism is a public health crisis, resulting in emotional trauma and stress – people of color often feel unsafe and unseen. Our team at the Health Center is committed to supporting all individuals experiencing the impact of violence and negativity, and hope that together we can continue to build a community of healing, health and strength.

While bias and discrimination can appear in many different ways, our Health Center is committed to health equity for all. We continue to take a stand to promote equity and racial justice, support staff and patients who have been marginalized and prioritize antiracism in our community. Health centers in this country were founded on the basis of providing culturally competent care and helping individuals overcome geographic, cultural, linguistic, and other barriers to receive this care. Community Health Center of Cape Cod strives to eliminate systemic racism and provide access for all in a safe, healthy and inclusive environment.

Thank you.

Sincerely,


Karen L. Gardner
Chief Executive Officer


David V. Peterson, Jr.
President, Board of Directors

Introducing Jeffrey Rose, SUD Recovery Coach

March 2, 2021

Community Health Center of Cape Cod is proud to announce the integration of Recovery Coaching into their Substance Use Disorder program, thanks to participation in the HEALing Communities Study. The Health Center welcomes Jeffrey Rose to their team as their first Recovery Coach. A Recovery Coach is a unique role with a strong base in trust building, compassion and empathy. Recovery Coaches have lived addiction experience with long term recovery, as well as specialized training to guide fellow recoverees toward achieving their recovery goals. As an integrated part of the Health Center’s Substance Use Disorder (SUD) program, Mr. Rose will connect with recoverees within the Health Center and the community to help remove barriers and obstacles to recovery through mentorship and guidance. Mr. Rose joins the SUD program with over four years of experience in recovery support roles on Cape Cod, most recently as a Recovery Specialist for the Gosnold Emergency Department, and he holds multiple specialist and counselor certifications in the substance use recovery field. 

Community Health Center of Cape Cod offers an office-based substance use disorder treatment program that serves people who need assistance with recovery from substance use in a compassionate environment. The Health Center offers a medication for opioid use disorder (MOUD) program for substance use disorder using Suboxone or Vivitrol. This MOUD service is open to the public and all individuals can participate, even if they are not Health Center patients. Substance use disorder treatment services at Community Health Center of Cape Cod provide access to a structured, safe and empowering environment, consultation to discuss and develop an integrated treatment plan, integrated comprehensive care that can include addiction services, behavioral health group sessions, primary care follow-ups, and personalized pathways to recovery with the consistent guidance of the addiction specialty team. The Bourne and Sandwich coalition of the HEALing Communities Study, led by Boston Medical Center, sponsored by the National Institutes of Health (NIH) and Substance Abuse and Mental Health Services Administration (SAMHSA) aims to decrease opioid overdose deaths in Bourne and Sandwich, and 15 other Massachusetts communities, by 40 percent. Community Health Center of Cape Cod is a member of this coalition which aims to increase access to important health care resources, provide recovery support services to help high-risk individuals stay in substance use treatment, increase access to NARCAN®, and reduce barriers to care for people who use drugs and have a substance use disorder within the towns of Bourne and Sandwich. To learn more about the HEALing Communities Study, visit www.HEALTogetherMA.org/Barnstable. For more information about substance use disorder services available at Community Health Center of Cape Cod, visit www.CHCofCapeCod.org, or call (508) 477-7090. 

Introducing SmartExam

February 12, 2021

As part of our continued commitment to improve access to care for all in our community, Community Health Center of Cape Cod is now offering a convenient new telehealth tool called SmartExam. Adult patients can access the SmartExam E-visit from MyChart any time of day or night. The patient simply completes an online exam by answering a dynamic set of questions about their ailment. A Health Center provider will then review the exam during walk-in hours (Monday-Thursday 8:00am-5:30pm and Friday 8:00am-5:00pm). Once the provider has reviewed and signed the exam, the patient will receive an email with their treatment plan, including prescriptions ordered if appropriate. Providers may also notify the patient directly if they determine an in-person or video visit is necessary to diagnose their ailment.

The Health Center is among a handful of other service providers piloting this tool as a way to improve access to care. Though the tool won’t be a perfect fit for everyone and every situation, we hope the convenience will be welcome by those who opt to use it.

SmartExam is available for a wide variety of ailments including:

Acne
Birth Control
Bladder Infection (UTI)
Burn/Sunburn
Constipation
Depression/Anxiety
Erectile Dysfunction
Ear Pain
GERD
Headache
Low Back Pain
Mastitis
Mouth sore
Rash
Smoking Cessation
Sexually Transmitted Illness
Sty/Pink Eye
Upper respiratory illness
Yeast Infection

SmartExam can be found under the Health tab in MyChart. For additional information about SmartExam and getting started with this service click here.

If you have any questions about this service please contact Community Health Center of Cape Cod at (508) 477-7090.

Community Health Center of Cape Cod COVID-19 Updates

January 11, 2021

If you have had close contact (within 6 feet for 15 minutes or longer) with someone who has tested positive for COVID-19, you should be tested 4 days after exposure to reduce the chance of a false negative test. Per CDC guidelines, you should self-isolate for 10 days after the exposure, even if you test negative for COVID-19. Community Health Center of Cape Cod offers COVID-19 testing for symptomatic and asymptomatic registered patients, and for unregistered asymptomatic patients. If you are having difficulty breathing or tightness in your chest, please call 911 or go to your nearest emergency room.

For more information and updates on Community Health Center’s guidelines and response to COVID-19 please click here.

If you have any questions, or would like additional information, please call (508) 477-7090 or visit www.chcofcapecod.org.

Yawkey Foundations Support

July 10, 2020

We are so very grateful to the Yawkey Foundations for their generous support of our Health Center’s efforts related to COVID-19! You can read more about their donation to CHC and others here:

Standing with the Community we Serve

June 15, 2020

America’s Federally Qualified Community Health Centers owe our existence to a series of events in U.S. history, and to a number of dedicated public health and civil rights activists who fought more than 50 years ago to improve the lives of Americans living in poverty and in desperate need of high quality, affordable health care.

The integrated, community-based model of care that emerged through the efforts our founders Jack Geiger, MD, Count Gibson, MD and John Hatch, PhD continues to serve as the foundation and reminder of the importance of our work and that which still lies ahead in improving health within our communities, as well as the social barriers that still exist and impact the lives of the most vulnerable.

In the words of Dr. Geiger, “A community health center can serve as an agent of social change, intervening not only in the social determinants of our population’s health, but also launching a process of structural change that starts to liberate the population through community empowerment from repetitive cycles of poverty and political exclusion.”

Community Health Center of Cape Cod stands with the community we serve in creating an environment free of racial injustice, intolerance and discrimination. We remain steadfast to our mission and serving as champions for the establishment of safe, healthy and inclusive environments for all.  

Sincerely,

 
Karen L. Gardner
Chief Executive Officer 
David V. Peterson, Jr.
President, Board of Directors